Patient Documents

Complaints Policy

We aim to provide the highest levels of care and patient satisfaction. However if you are unhappy with any aspect of your treatment with us, please contact us on 01590 610210 to discuss.

Please select the link below to download our complaints policy and procedure:

• Complaints Policy (pdf document – opens in a new window)

Should this not resolve your issue to your satisfaction then we recommend consulting the Dental Complaints Service (General Dental Council) on 020 7887 3800 or www.gdc-uk.org

Other Documents

Click to download our important documents.

Medenta Patient Brochure

Medicial History Questionnaire

Consent Policy

Data Protection Policy

Failed Appointments Policy

Infection Control Prevention Policy

Zero Tolerance Policy